Terms and Conditions


These terms and conditions set out the basis on which you can use www.frontpose.com and place orders for items from www.frontpose.com. By ordering goods from Frontpose LTD you are deemed to have understood and accepted these terms and conditions, and accept that these may be updated by Frontpose LTD from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions.


You may contact us by email info@Frontpose .com or phone us on 0208 980 0021. Telephone calls to and from Frontpose LTD may be recorded or monitored as part of our efforts to further improve service to our customers.


Unless stated otherwise, all calls to Frontpose LTD may incur a small fee per minute from a BT landline, Mobile Providers and other Networks may vary.


Frontpose LTD may contact you for marketing purposes by email, mail or telephone with relevant offers from the following that we may consider of interest to our customers. We may also contact you for market research purposes.


Privacy and Security


Frontpose LTD takes on-line security very seriously and we use extensive measures to make sure that we offer the highest in on-line security. All Personal information obtained are used in the sole purposes of  processing orders, managing accounts, administer www.Frontpose.com website, monitor customer traffic patterns (which helps us to develop and improve design, layout and processes of www.Frontpose.com), notify customers of enhancement to our services, notify customers of new services and also of special offers that may interest our customers. Our team may contact you via email, telephone, mail and other forms of communication with offers from Frontpose LTD.

We will only pass on your personal information when there is a problem with a part of your transaction (i.e. forwarding your name and address to our couriers service, or telephone number should there a query in regards to delivery, or using a third-party processor to process payment).


Our website uses a 3-D secure system. This is a protocol that we have installed it benefits all participants this provides full authentication of the cardholder through the use of a password during Internet purchases reducing the risk of fraudulent activities.

Furthermore we use an SSL certificate (this can be noticed in the url address bar, you may notice that the bar is green and has a padlock) this means that when you enter your personal information it is encrypted to a level which no one can understood thus reducing the risk of fraudulent activities .

At Frontpose LTD we take security in the highest of importance. We have taken such extensive measures to ensure the safety of our customer’s personal information.

All personal information that is obtained through Frontpose LTD is stored at telehouse, to ensure our customers the upmost in personal storage security.

All personal information obtained/collected by Frontpose LTD complies with that of the Data Protection Act 1998.


The full contents of the website are the property of Frontpose LTD and as such are protected by UK and International copyright laws. Any other use or replication of intellectual property, software or any other material or content on the site is strictly forbidden unless permission is granted in writing by Frontpose LTD or its Licensors. All rights are reserved.

The right to alter all or part of the contents of this website at any time without notice to you is reserved by Frontpose LTD. At any time products, specifications and services may be temporarily or permanently removed, modified, added or discontinued, and images and descriptions changed and amended without notice or liability.


Frontpose LTD Community/Blogging Areas


Terms of Registration


Frontpose LTD reserves the right to close any account(s) that we consider disruptive to any of our services in any way. Attempts in using proxy IPs (Internet Protocol addresses) in order to try hide the use of multiple accounts for the purposes of disrupting our services may lead to action being taken in all of your accounts


Submitted information or material


Frontpose LTD reserves and are automatically granted the continuous exclusive right and license to use, reproduce, adapt, edit, translate, perform any information or material submitted to us (whole or part) on a royalty-free basis. Any such information submitted can be published, distributed, performed worldwide and be catered for and current or future works, technology or media existing now or in future. Users understand that it is upto Frontpose LTD’s discretion of what submitted materials are published and are not obliged to publish to material.


In some exceptional circumstances Frontpose LTD may also share your contribution with trusted third parties.


Frontpose LTD advise that users refrain from revealing personal details of yourself and anyone else that can lead to users or third parties being indentified. These include; telephone numbers, home, delivery, email or business addresses, or any other personal information.


Warnings and Suspensions


Failure to follow the community rules may lead to the following action taken


Frontpose LTD sending emails which informing disruptive account holders explaining why their submitted information has been edited or rejected. Also a further warning that action may be taken if the account holder continues to break the rules.


Contributions of the account holder will be monitored and assessed before being considered being published (or may not be published at all). Frontpose LTD reserves the right to temporarily or permanently suspend accounts which are continuously considered to be disruptive to our services. We also reserve the right to delete, or take action against any account for any reason.


Frontpose LTD recommend that if you do not want to grant Frontpose LTD the permission set out above on these terms, then request that you do not submit any information in our community pages.




Customers will receive a confirmation email once they have completed placing an order. In doing so, a contract between Frontpose LTD and you is formed when the items you have ordered are dispatched. Customer reserves the right to cancel the order up until it is dispatched. Personalized items made in your order cannot be cancelled once you have received email confirmation of your order. Exceptions may apply (please see our returns policy below). Frontpose LTD may reserve the right to restrict the order quantities or certain items in one transaction, for security purposes. The status of an order can be viewed in the customers individual “My Account” section.


Pricing & Stock Availability


Frontpose LTD will always try to ensure that descriptions, details and prices are accurately displayed on the website, however errors may occur. If customers place an order and we discover there is an error in the price, Frontpose LTD will inform you via email offering the options of either reconfirming the order with the correct price, or the option of cancelling the order. If in this situation you have paid for the items, you will receive a full refund. If we cannot or are unable to contact you, the order will be treated as cancelled. All orders are subject to availability.

All prices are inclusive of VAT. Additional costs including delivery charges or any other will be clearly displayed where possible and included in the Total Cost of the order.


Promotional Codes


Frontpose LTD may offer account holders promotional codes entitling them to discounts; these codes may only be used by the account holder of which it was offered and to purchased through their own account.


Frontpose LTD may also offer differing discount codes which may apply to specific transactions and purchases made though this Website.




At the time of making the payment for your order our service provider Sagepay will carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to complete the transaction. The items will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.


If preferred you can also make payment with Paypal. Again the order will be complete once we have received payment.




All deliveries to United Kingdom mainland is free. Additional charges may be incurred if your transaction is being delivered outside of United Kingdom mainland.

Returns and Replacements


Frontpose LTD has a return policy which allows customers to return purchased items within 8 working days of receipt, provided the item is in a new, unused condition and in its original packaging. Returned items not in this condition or is returned after the return period may not be credited to your account unless the item is damaged or faulty within its original packaging.


No refunds or exchanges can be given on personalized items made to your specification unless there is a manufacturing defect or the goods are not as ordered.


For hygiene purposes certain jewellery items and underwear cannot be returned if unwrapped from its original packaging.


Refunds or exchanges may not be given if an item has security seals which are broken by the customer.


Frontpose LTD reserves the right to inspect the returned item for damages/being faulty before deciding whether to offer a full refund.


Please note that Frontpose LTD will not reimburse the postage of return goods.


Returns are to be sent to the following address:

Frontpose LTD
Unit 2 Bow Triangle Business Centre
Eleanor Street
E3 4UR

Frontpose LTD recommend that returned via insured and trackable service. Returned items still remain the property of the customer up until the item is returned safely at the address listed above. Frontpose LTD are not responsible for items lost, stolen, or damaged during the return postage and shipment.


Frontpose LTD Indemnity


By purchasing and using our website you will agree to defend and exempt Frontpose LTD, and anyone associated with Frontpose LTD including its directors, employees or affiliates, from all third party claims of liability, damages and costs (including legal fees and any other cost) resulting from your visit to Frontpose.com. By not complying with this, you understand that you have breached Frontpose LTD’s terms and Conditions.